Effective Date: October 1, 2025
Company Name: Gardens2Grow
At Gardens2Grow, we produce high-quality, small-batch herbal teas using responsibly sourced botanicals. Because our products are consumable goods, we are unable to accept returns to ensure the purity, safety, and integrity of all items shipped to our customers.
Due to the consumable and perishable nature of our products:
All sales are final.
We do not accept returns or exchanges for any herbal tea products, opened or unopened.
Returns cannot be accepted for reasons including, but not limited to, taste preferences, personal dissatisfaction, or ordering errors.
Customers are responsible for reviewing:
Product selections
Quantities
Shipping details
Billing information
If you identify an error before the order ships, contact us immediately at gardens2grow.store/contact-us. While we will make every effort to assist, order changes or cancellations are not guaranteed once processing begins.
Although returns are not accepted, we will always correct issues caused by shipping damage or fulfillment error.
If your order arrives damaged, incorrect, or with missing items, please contact us within 48 hours of delivery and provide:
Your order number
Description of the issue
Photos of the packaging and affected product(s)
Once reviewed, we may issue a replacement or store credit when appropriate.
Our teas contain herbs, flowers, roots, spices, and other botanicals. Customers are responsible for reviewing all product descriptions and ingredient lists prior to purchase. No refunds or returns will be granted for allergic reactions or sensitivities.
We are not responsible for delivery delays caused by the carrier, weather, customs holds, or incorrect addresses provided by the customer. Shipping delays are not eligible for returns or refunds.
These statements have not been evaluated by the Food and Drug Administration (FDA).
Our products are not intended to diagnose, treat, cure, or prevent any disease.
Information provided on our website, packaging, or communications is for educational purposes only and is not a substitute for medical advice.
Customers should consult a qualified healthcare professional before using herbal products, especially if pregnant, nursing, taking medications, or managing a health condition.
No. Because our teas are ingestible products, we cannot accept returns for safety and quality reasons.
We understand flavor is personal, but all sales are final. We encourage customers to read product descriptions and ingredient lists to find blends best suited to their preferences.
If your items arrive damaged, contact us within 48 hours with photos and your order number. We’ll review the issue and, if approved, provide a replacement or store credit.
If we made a mistake, we will correct it. Contact us within 48 hours and we will send the correct item or issue store credit.
If your order has not yet shipped, we will do our best to assist. However, changes or cancellations are not guaranteed once the order is in processing.
Shipping delays caused by the carrier, weather, or incorrect addresses are outside our control. Refunds are not issued for delayed deliveries.
No. It is the customer’s responsibility to review ingredients before purchase. If you have known allergies or sensitivities, consult a healthcare professional before consuming herbal products.
We do not offer refunds except in cases of verified order errors or damaged products, and only on a case-by-case basis.
No. Herbal teas are not FDA-approved. All required disclaimers are provided above.
You can reach us at:
gardens2grow.store/contact-us